QUALITY MANAGER
Job Overview
- Industry Hospitality
- Experience 3 Years
AZIA RESORT & SPA is looking to hire a
QUALITY MANAGER
The hotel:
Azia Resort & Spa is an award winning 5 star hotel located in Paphos boasting all inclusive, innovative design, exceptional service and close commitment to sustainability.
You will be joining the management team of Azia Resort & Spa, a pioneering champion of the local hospitality industry.
This position is for someone with the experience and personality to accept serious responsibilities; who will set high standards for his team as well as himself and who is ready for the challenges and rewards of a career at the forefront of the hospitality industry in Cyprus.
The position:
- Promote the achievement of quality and performance improvement.
- High attention to detail and exceptionally strong service standards.
- Successfully maintain five star standards in all departments, coordinating HODs.
- Take charge as a Senior Duty Manager and ensure that procedures are fully aligned with the corporate strategy, business targets, and culture.
- Identify gaps in the customer journey and make improvements.
- Resolve any quality related issues in a professional and effective manner.
- Manage, motivate and develop team members to achieve excellence.
The ideal candidate should have:
- Diploma in hotel management or relevant field.
- A minimum of 3 years’ experience in a 4 or 5 star hotel in similar role.
- EU citizenship or EU work permit.
- Excellent command of English language.
- Natural flair for first class service and hospitality.
- Comprehensive quality management or operational experience.
- Proven leadership and communication skills in supporting a team.
- Outstanding service orientation with the ability to focus and deliver on guest satisfaction.
- Proactive approach with exceptional initiative and problem solving skills.
What we offer:
- Attractive salary package based on experience and qualifications.
- Social insurance and other funds as legally defined.
- Bonus scheme and meals at work.
- If relocating from abroad an optional accommodation package is available.
All applications will remain confidential.
For personal interviews please apply on our website: www.aziaresort.com/careers,
or send your CV to [email protected].
Tel: 26-845100
Follow us on Facebook (https://www.facebook.com/aziacareers) and Linkedin (https://www.linkedin.com/company/aziaresort) for available positions and career opportunities!
