Junior IT Support Officer

CTC Automotive Ltd, a member of the CTC Group operating in the automotive and engineering sector, is seeking a motivated, detail-oriented Junior IT Support Officer to join its IT team in Nicosia.

This entry-level role offers an excellent opportunity for an early-career professional to gain hands-on experience in technical support, troubleshooting, and IT operations in a dynamic and fast-paced environment.

KEY RESPONSIBILITIES

• Provide first-level technical support to end-users for hardware, software, and network issues
• Install, configure, and maintain computer systems, applications, and peripherals
• Respond to IT support requests via helpdesk, phone, or email in a timely manner
• Troubleshoot and resolve system and network issues, including hardware and software faults
• Assist in maintaining IT documentation, user guides, and system records
• Support user account management (password resets, access permissions)
• Collaborate with senior IT staff on projects and system improvements
• Ensure compliance with IT policies, procedures, and security standards

REQUIREMENTS

• Bachelor’s degree in Information Technology, Computer Science, or related field
• Basic understanding of computer systems, networks, and operating systems
• Familiarity with Microsoft 365 and common business applications
• Strong problem-solving, analytical and organizational skills
• Good communication and interpersonal skills with a customer-service mindset
• Ability to prioritize and manage multiple support requests effectively
• Ability to work independently and as part of a team
• Willingness to learn and develop professionally in a fast-paced environment

TECHNOLOGIES & TOOLS

• Microsoft 365 environment
• Windows 10/11 operating systems
• Active Directory and Azure AD
• Printers and peripheral devices
• Basic network troubleshooting (connectivity, DNS, DHCP)
• IT ticketing and helpdesk systems

WHAT WE OFFER

• Hands-on IT experience in a professional environment
• Training, mentoring, and career development opportunities
• Supportive team culture
• Competitive salary and benefits package

As part of our commitment to the protection of your personal data, please submit your CV through www.ctcgroup.com/careers by the 6^th of June 2026. We will only contact you if you have been selected as a potential candidate for this position.

All applications will be treated with confidentiality.