Telephone Operator – Kanika Head Office Limassol – Kanika Hotels Ltd

Job Overview

  • Industry Hospitality
  • Experience 1 Year
  • Contact Person KANIKA HEAD OFFICE
  • Contact Email

Do you have the manners, the skills and the personality to manage a busy switchboard and communicate clearly and politely at all times? If so, you might be suited for the role of Telephone Operator.

We are looking for someone who can comfortably handle a busy switchboard, take and forward a high volume of messages to guests as well as other hotel departments, while always demonstrating respect for the person on the other end of the line.

This is a position that puts you at the heart of the hotel’s activity and will make you an indispensable team member of Kanika Hotels & Resorts, a pioneering leader in the hospitality industry of Cyprus.

What we will expect from you:

  • To answer incoming calls
  • To distribute outgoing calls to the correct extension line
  • To receive guests messages and distribute them to the correct guest
  • To log all wake up calls requests and perform wakeup call services
  • To provide information about the hotel services to guests.

Qualifications and Experiences:

  • High school graduate or an equivalent certificate
  • A minimum of 1 year experience in a similar position
  • Good communication skills
  • Skills in dealing diplomatically with the guests under stressful conditions
  • Excellent knowledge of English language
  • Strong customer service abilities,
  • Positive and friendly attitude towards guests and customers
  • EU citizen or an EU work permit holder

Apply in confidence at:

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