Technical Support Operator

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Full Time
  • Post Date: November 15, 2019
  • Apply Before: December 15, 2019
  • Location cyprus, limassol
  • Experience 1 Year
  • Qualification Associate Degree
  • Industry for the position Telecommunications
  • Contact Person Kristin Iacovou
  • Company PrimeTel PLC
Job Description

We are always looking for new colleagues to join our company and help our business reach new levels of excellence.

If you are a Technical Support Operator then we are looking forward to meet you and join our family.

What your daily routine will look like:

  • Provides customer support and acts as an interface between the customers and the company by attending to their queries and complaints
  • Troubleshoots and solves customers’ technical related issues
  • Promotes company’s products and services
  • Handles information and billing inquiries
  • What profile the ideal candidate should have:
  • Educated to a degree level. Undergraduate degree in Computer Science or other technical area is preferable
  • Experience in a service environment
  • Excellent communication skills
  • Strong interpersonal skills
  • Knowledge of computer and internet applications
  • Ability to work in a complex and high demanding environment
  • Excellent command of the spoken/written Greek & English language
  • Availability to work in shifts (08.00-24:00), weekends and public holidays

 

What we Offer:

  • Provident Fund
  • Private medical health cover
  • A friendly and positive working environment
  • Personal and professional development