Persian-Speaking Customer Care Officers

Full Time
  • Post Date: March 13, 2018
  • Apply Before: April 13, 2018
  • Location cyprus, limassol
  • Position Officer
  • Industry for the position Financial Services
  • Company XM
Job Description

Persian-Speaking Customer Care Officers


Reference Number: CCOIR1018

The position:

We are looking for passionate and self-motivated professionals to join our Customer Care team in Limassol.


The main responsibilities of the position include:

  • Dealing with clients’ inquiries via live chat, email and telephone
  • Performing personal clientele analysis and taking actions as required
  • Handling client inquiries appropriately and ensuring that high level service is provided
  • Promoting available products and services to clients
  • Developing and maintaining excellent relationships with prospective and existing clients
  • Cooperating effectively with other departments as required
  • Contributing to team effort by achieving targeted results

Main requirements:

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent Persian speakers with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required

Benefit from:

  • Attractive remuneration package plus performance related reward
  • Private health insurance
  • Corporate pension fund
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities


Type of employment: Full time

Location: Limassol, Cyprus

Please visit our website to submit your online application for this position.

All applications will be treated with strict confidentiality!