Multifunction Printer Engineer

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Full Time
  • Post Date: October 20, 2017
  • Location cyprus, nicosia
  • Experience 2 Years
  • Position Others
  • Qualification Diploma
  • Gender Male
  • Industry for the position Information Technology and Services
  • Contact Person Natalie Mavridou
  • Company Demstar Business Solutions Ltd
Job Description

ROLE AND RESPONSIBILITIES

Responsible for the timely and cost effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with demstar business solutions services and products. this includes:

  • Maximizing equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction.
  • Completing all administrative aspects of the job on time and error-free
  • Providing accurate feedback with call close information, parts usage reporting and customer meter readings.
  • Analyzing customer needs, recognizing business opportunities, and influencing sales volume growth.
  • Communicating and interacting with customers, field service, sales, management, and administration in a courteous, positive and professional way

QUALIFICATIONS AND EDUCATION REQUIREMENTS

  • High school diploma a minimum, electronics or computer associates degree preferred
    preferred skills
  • Must be able to problem solve, conduct written and verbal communication, read and comprehend technical information
  • Prior experience in the maintenance and repair of office equipment preferred.
  • Mechanical and electrical aptitude and demonstrated skills.
  • Basic computer and networking knowledge/experience
  • Experience with microsoft office (excel, word, etc) will be considered an advantage
  • Ability to troubleshoot and think independently.
  • Ability to deliver projects and answer inquiries on time
  • Ability to work well with others and as part of a team
  • Ability to manage customer expectations and deliver excellent customer experience
  • Ability to lift, reach and transport equipment parts and boxes.

ADDITIONAL NOTES

  • Must have valid driver’s license

Please send your CV to: [email protected] quoting the referred position.