- Location cyprus, nicosia
- Experience 2 Years
- Position Others
- Qualification Diploma
- Gender Male
- Industry for the position Information Technology and Services
- Contact Person Natalie Mavridou
- Company Demstar Business Solutions Ltd
ROLE AND RESPONSIBILITIES
Responsible for the timely and cost effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with demstar business solutions services and products. this includes:
- Maximizing equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction.
- Completing all administrative aspects of the job on time and error-free
- Providing accurate feedback with call close information, parts usage reporting and customer meter readings.
- Analyzing customer needs, recognizing business opportunities, and influencing sales volume growth.
- Communicating and interacting with customers, field service, sales, management, and administration in a courteous, positive and professional way
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- High school diploma a minimum, electronics or computer associates degree preferred
- Must be able to problem solve, conduct written and verbal communication, read and comprehend technical information
- Prior experience in the maintenance and repair of office equipment preferred.
- Mechanical and electrical aptitude and demonstrated skills.
- Basic computer and networking knowledge/experience
- Experience with microsoft office (excel, word, etc) will be considered an advantage
- Ability to troubleshoot and think independently.
- Ability to deliver projects and answer inquiries on time
- Ability to work well with others and as part of a team
- Ability to manage customer expectations and deliver excellent customer experience
- Ability to lift, reach and transport equipment parts and boxes.
- Must have valid driver’s license
Please send your CV to: [email protected] quoting the referred position.