Junior Client Service Representative

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Full Time
  • Post Date: October 18, 2019
  • Apply Before: November 18, 2019
  • Location cyprus, larnaca
  • Experience 2 Years
  • Position Others
  • Qualification Bachelor Degree
  • Offered Salary 0 - €15,000
  • Gender Both
  • Industry for the position Leisure, Travel & Tourism
  • Contact Person Loukia Leonidou
  • Company Isfield Hospitality Ltd
Job Description

The position reports to the Sales Manager and the successful candidate, following a thorough training, will be responsible for the whole sales process, as well as the customer feedback review

Main Job Tasks and Responsibilities

In brief: Manages bookings and enquiries from the website and platforms linked to the company’s products

More specifically:

  • Processes incoming online bookings and enquiries from website and platforms
  • Completes all operational tasks in regard to bookings and follow up
  • Submits offers to new interested clients

Ideal candidates will have:

  • University degree preferably in the fields of sales and tourism
  • Computer literacy
  • Perfect knowledge of English language, a second language will be considered as an asset
  • Previous experience is sales – account management will be a plus
  • Experience on online travel related platforms (viator, expedia etc) and CRM will be a plus
  • Tourism sector experience will be a plus
  • Extensive travel experience within Greece will be a plus
  • Interest and experience in outdoor activities

Skills required:

  • Knowledge of customer service principles and practices
  • Listening skills, problem analysis and problem-solving
  • Attention to detail and accuracy
  • Must be a fast learner

This position is full-time with flexible time schedule. Travelling will be required in order to learn the products; Compensation is based on experience and performance.

Interested candidates must forward their CV, to [email protected]