- Location cyprus, limassol
- Qualification Certificate
- Industry for the position Consumer Services
- Company GOLDEN CAREEERS
Our client is a CySEC regulated investment firm based in Limassol and is currently looking for an Italian/German speaking Customer Support Officer. The successful candidate will be a hard-working individual with a fun and positive personality.
Reference #: GC000455
- Intelligently discuss with clients the financial markets and the factors that move them in an eloquent manner.
- Assist clients with account inquiries.
- Build and maintain relationships with new and existing clients via phone, e-mail and live chat.
- Create customized solutions for clients’ needs.
- Assist in gathering the required documentation from clients in order to speed up the account opening and deposit / withdrawal process.
- Communicate marketing promotions to clients via phone and e-mail.
- Other duties as assigned.
- Fluency in the German/Italian language.
- Good knowledge of the English language.
- University Degree in Finance or a related field.
- Previous experience in the financial sector.
- CySEC Basic / Advance examination will be considered an advantage.