German/Italian Speaking Customer Support Officer

Post your CVNOW!
Find out about the best job vacancies in Cyprus
Full Time
  • Post Date: October 17, 2017
  • Location cyprus, limassol
  • Qualification Certificate
  • Industry for the position Consumer Services
  • Company GOLDEN CAREEERS
Job Description

Our client is a CySEC regulated investment firm based in Limassol and is currently looking for an Italian/German speaking Customer Support Officer. The successful candidate will be a hard-working individual with a fun and positive personality.

Reference #: GC000455

Job Responsibilities

  • Intelligently discuss with clients the financial markets and the factors that move them in an eloquent manner.
  • Assist clients with account inquiries.
  • Build and maintain relationships with new and existing clients via phone, e-mail and live chat.
  • Create customized solutions for clients’ needs.
  • Assist in gathering the required documentation from clients in order to speed up the account opening and deposit / withdrawal process.
  • Communicate marketing promotions to clients via phone and e-mail.
  • Other duties as assigned.

 

Requirements

  • Fluency in the German/Italian language.
  • Good knowledge of the English language.
  • University Degree in Finance or a related field.
  • Previous experience in the financial sector.
  • CySEC Basic / Advance examination will be considered an advantage.