German Speaking Back Office /Clients Support Officer(Ref: BOCS1019)

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Full Time
  • Post Date: November 26, 2019
  • Location cyprus, limassol
  • Experience Fresh
  • Position Officer
  • Gender Both
  • Industry for the position Financial Services
  • Contact Person Hr officer
  • Company Crowd Tech Ltd
Job Description

Crowd Tech Ltd, a Cyprus Investment Firm licensed and regulated by the Cyprus Securities and Exchange Commission, is seeking to recruit Part or Full time German-English Speaking Back Office / Customer Support officers, to join their team at their offices located in Limassol, Cyprus. The role will include the following responsibilities:

  • Assist Back Office with follow up on Know-Your-Client documentation
  • Deal directly with clients via the phone, live chat and email
  • Respond promptly to the clients’ inquiries and resolving accordingly
  • Communicate and coordinate issues with other departments
  • Develop and maintain relationships with prospective and existing clients ensuring they receive the highest level of service.

Preferable Experience and Qualifications:

  • University or College degree in any field
  • Good communication, presentation and negotiating skills
  • The ability to work quickly, under pressure and within deadlines
  • The ability to work to a high degree of accuracy
  • Ability to analyse and orientate quickly
  • Able to work on own initiative
  • High level of self-motivation

The ideal candidate will have the following characteristics:

  • Previous experience in the Forex industry will be considered as an advantage
  • Excellent knowledge of Microsoft Office
  • Knowledge of English Language – German , Greek will be considered an advantage
  • Team player
  • EU citizen or a legal work Permit
  • Currently living in Cyprus

The company offers:

  • Competitive remuneration package & Bonus scheme
  • Medical insurance after the probation period
  • Excellent work environment.

*To apply for the position please forward your CV to, [email protected] the Reference No. BOCS1019, as well as detailing your Salary expectation**Due to the high volume of CV’s we receive, applications without salary requirements or reference number will not be considered.Closing Date for applications: 20/10/2019English Speaking Back Office / Clients Support Officers (Ref: BOCS1019)Crowd Tech Ltd, a Cyprus Investment Firm licensed and regulated by the Cyprus Securities and Exchange Commission, is seeking to recruit English-Speaking Back Office / Customer Support officers, to join their team at their offices located in Limassol, Cyprus. The role will include the following responsibilities:

  • Assist Back Office with follow up on Know-Your-Client documentation
  • Deal directly with clients via the phone, live chat and email
  • Respond promptly to the clients’ inquiries and resolving accordingly
  • Communicate and coordinate issues with other departments
  • Develop and maintain relationships with prospective and existing clients ensuring they receive the highest level of service.

Preferable Experience and Qualifications:

  • University or College degree in any field
  • Good communication, presentation and negotiating skills
  • The ability to work quickly, under pressure and within deadlines
  • The ability to work to a high degree of accuracy
  • Ability to analyse and orientate quickly
  • Able to work on own initiative
  • High level of self-motivation

The ideal candidate will have the following characteristics:

  • Previous experience in the Forex industry will be considered as an advantage
  • Excellent knowledge of Microsoft Office
  • Knowledge of German  & English Language – Greek will be considered an advantage
  • Team player
  • EU citizen or a legal work Permit
  • Currently living in Cyprus

The company offers:

  • Competitive remuneration package & Bonus scheme
  • Medical insurance after the probation period
  • Excellent work environment.

*To apply for the position please forward your CV to, [email protected]  quote the Reference No. BOCS1019, as well as detailing your Salary expectation**Due to the high volume of CV’s we receive, applications without salary requirements or reference number will not be considered.Closing Date for applications: 02/12/2019