Customer Support Representative

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Full Time
  • Post Date: November 8, 2017
  • Location cyprus, limassol
  • Experience Fresh
  • Position Officer
  • Industry for the position Financial Services
  • Contact Person Victoria Panagiotou
  • Company Hoch Capital Ltd
Job Description

Hoch Capital Ltd is seeking to recruit a Customer Support Representative.

 

Main Activities & Responsibilities

  • Effectively handle new and existing client base and provide customer support via chat, phone and emails
  • To carry on administrative tasks of the business unit and provide internal support to the sales team
  • Resolves products problems by clarifying the customer’s complaint
  • Maintains financial accounts by processing customers’ adjustments
  • KYC checks and opening of account procedures

 

Requirements

  •  Degree holder in Business/Economics/Finance or any other relevant field
  • Excellent Microsoft Office skills
  • Fluency in English is a must
  • Experience in a similar role will be considered as an advantage