Customer Service

Full Time
  • Location cyprus, limassol
  • Experience 1 Year
  • Position Others
  • Industry for the position Hospital & Health Care
  • Contact Person Eleni
  • Company Happy Valley Veterinary Clinic & Pet Hotel
Job Description

We are offering the position of customer service. Our team is friendly and willing to help a new member of staff to learn the responsibilities. We take feedback from staff. The company has years of experience and stability. We provide different services for pets which makes it fun and exciting to have a variety of tasks to accomplish.

Location:

Konstantinou Kavafi 9, Erimi 4630, Limassol. We provide parking for staff in the premises

Languages:

  • Fluency in English is necessary
  • Good Greek
  • Fluency in Russian is an advantage

 

Personality:

  • Excellent relationship with pets and respectful with pets
  • Friendly, polite, honest, social, loyal, pleasant, patient, problem solver, organised and time management skills
  • Willing to learn information about the services and our field

 

Working schedule:

  • Full time job, Permanent job, minimum 2 years
  • 6 Days including Saturday or Sunday (in reverse), 1 day off
  • Working during busy periods – Christmas, Easter, summer
  • 7 hours a day, Shift: Monday to Friday 12:00 – 19:00, Saturday and Sunday morning shift

Responsibilities: shared between two people

In the beginning you will be trained during a trial period

  • Perform duties for all services of the company (veterinary clinic, Pet Hotel, Grooming, Pet shop and Pet travel)
  • Pet Contact – Confident and comfortable manner around pets full time. This job requires pet interaction
  • Dealing with customers in reception, calls, emails, receive feedback
  • Veterinary clinic & Grooming – book appointments, prepare documents
  • Pet Hotel –check for availability, book reservations, check in and check out process.
  • Pet Shop – learn the products in order to sell and put orders
  • Software – word, excel, outlook, power point
  • Cash register
  • Cleaning – your area
  • Marketing

The following responsibilities are given after a period of practice and when the candidate is able to handle the responsibilities

  • Pet Travel – research on different regulations
  • Accounting – basic

Note: The interview is in English and is by appointment only

Submit your CV at [email protected] in English including all dates of work experience